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Full Help Guide

Step-by-step walkthroughs for every feature β€” recording, AI analysis, Ask My Notes, translations and more.

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Contact Support

Can't find what you need? Our team responds within 24 hours on business days.

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Terms & Privacy

Read our Terms of Service and Privacy Policy. UK GDPR compliant.

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Guides & how-to πŸ“– Full help guide β†’

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Recording a meeting

Click Start in the Voice Notes panel. Speak naturally β€” NoteToMail transcribes in real time. Click Stop, then Process Recording when done. Long recordings (up to 60 minutes) are supported.

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Pasting notes manually

Paste your meeting notes into the notes box. Notes can be in any language. Enable AI Mode for automatic analysis, or use Manual Mode for a straightforward email draft.

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Using AI Mode

Toggle AI Mode on. Your notes are automatically analysed for takeaways, decisions, action items and risks. The analysis updates as you type. Click Generate Email to create a structured email from the analysis.

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Sending your email

After generating, you can edit the subject and body directly. Use the Gmail, Outlook or Yahoo buttons to open it in your email client, or click Copy to paste it anywhere.

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Ask My Notes

Type a question about your meeting notes β€” "What were the risks?", "Who owns the budget task?" β€” and AI will answer based on your notes. Works best with detailed notes.

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Using other languages

Set the Spoken Language before recording. Choose your Analysis Output Language and Email Output Language independently β€” so your analysis and email can each be in a different language.

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Checking your usage

Go to Dashboard β†’ View detailed usage to see your AI minutes and AI calls used this period. You'll receive a warning when you reach 80% of your allowance.

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Managing your subscription

Upgrade, cancel or change your plan from the Dashboard. Cancellations take effect at the end of your billing period and your account moves to the Free plan automatically.

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Saving a meeting Pro

Available on Pro plans. After processing your notes or recording, your meeting is automatically saved to your account. Go to Meetings in the app to view all saved sessions β€” including transcript, AI analysis and generated email.

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Comparing meetings Pro

Available on Pro plans. Go to Meetings and select two or more saved sessions. Click Compare to view them side by side. NoteToMail highlights common themes, decisions and action items across the selected meetings.

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Searching your meetings Pro

Available on Pro plans. Use the search bar in the Meetings section to find any past meeting. Semantic search understands meaning β€” searching "budget discussion" will find meetings where finances were discussed even if those exact words weren't used.

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How your data is stored

Your meetings, notes and recordings are encrypted and stored securely in compliance with UK GDPR regulations. Data is automatically archived and deleted after 12 months. We never use your content to train AI models. Coming soon: store your meetings in your own shared storage area.

Still need help?

Our support team is here to help. We respond to all enquiries within 24 hours on business days (Monday–Friday, UK time).

⏰ Mon–Fri, 9am–5pm GMT
🏒 SafalSolutions Ltd, United Kingdom
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